Take the Lead Training – Jamie Penrith
Standard Terms and Conditions
Cancellations and Refunds
Once the Client has confirmed a booking request via email, an invoice for a 30% deposit of the total training fee shall be sent. It is only on payment of this deposit that the booking is confirmed by Take the Lead Training. Repeated invoices will not be sent
The Booking may be cancelled or rearranged by agreement with the Take the Lead Training within 14 days of that booking confirmation, providing only that no services have been supplied, remotely or otherwise. No refund of deposit will be made after the 14-day period should the client wish to cancel the booking
Any rescheduling is subject to availability. Take the Lead Training will confirm whether such rescheduling is possible, and no assumption should be made by the Client in that regard.
Should Take the Lead Training be required to cancel a booking for any reason, an alternative option shall be made available to the client. In circumstances where no alternative booking is able to be made the client shall be entitled to a refund of the cost of the booking deposit on request.
- PROVISION OF TRAINING SERVICES
1.Take the Lead Training shall provide the services to the client using methods and equipment owned or approved by the Take the Lead Training. If equipment is provided by the client, it is the client’s responsibility to ensure the condition of said equipment.
1.2 Take the Lead reserves the right to amend the training schedule as necessary.
1.3 Booking requests are accepted at the Take the Lead Training’s discretion and we reserve the right to refuse any booking request.
- CLIENT OBLIGATIONS
The Client shall:
2.1.1 Ensure that the terms of the booking and any information provided by the client to Take the Lead Training are complete and accurate
2.3 Satisfy themselves that any dog for whom a Booking is made is fit, healthy and free from disease or disability, and able to participate in the training session
2.4 Take reasonable steps to ensure that their dog is adequately protected against transmissible diseases for the purposes of undertaking any training session in the presence of other dogs. The Client remains entirely responsible for the dog during any training session
2.5 The client accepts that the training sessions are there as the start of a training process and need to be continued. They are by no means intended to instantly resolve problematic behaviours or instantly teach acceptable behaviours
2.6 The client agrees that they shall not take, circulate or participate in any photographs or videos of any training session or other meeting, activity or event for the purposes of training, without the express written permission of the Take the Lead Training. Any such photographs or videos taken without prior permission shall become the property of Take the Lead Training.
2.7 The client shall undertake to exercise due care and attention and maintain adequate and appropriate control of their dog(s) at all times in accordance with good practice and all relevant dog laws in place at the material time
2.8 The client accepts and understands that the training services demonstrated, recommended or undertaken as part of the training are for the sole use of the client in relation to the dog to whom the training relates
2.9 The client accepts that adopting the training specification to another dog in their responsibility should not be carried out without first consulting with Take the Lead Training to ensure the methods are appropriate for the individual dog
2.10 The client accepts that they shall not disseminate, replicate or otherwise attempt to utilise any of the tools, methodologies or recommendations forming part of the training services for any other purpose whatsoever, and/or with any other dog(s) whatsoever, specifically for financial gain
2.11 The client is not at liberty to provide any third party advice, recommendation or guidance whatsoever as a result of provision of the training services received from Take the Lead Training
- CHARGES AND PAYMENT
The charges for the training services shall be calculated on a package basis, as per the prices laid out in the booking confirmation.
The client shall note that the training services are provided on a bespoke basis in accordance with the Take the Lead Training’s recommendations for the client’s dog(s) following any assessment, and therefore no inference shall be drawn, and no variation permitted, in relation to any fee reduction for a shorter session, should Take the Lead Training deem the same to be appropriate for the Client’s dog(s) in relation to learning capacity, health or wellness. The charges relate to the provision of Take the Lead Training’s services rather than the time taken or required to provide those services.
The welfare requirements and appropriate behaviour of the dog will always take priority.
Once the Client has confirmed a booking request via email, an invoice for a 30% deposit of the total training fee shall be sent. It is only on payment of this deposit is the booking confirmed by Take the Lead Training. Repeated invoices will not be sent
The Booking may be cancelled or rearranged by agreement with the Take the Lead Training within 14 days of that booking confirmation, providing only that no services have been supplied, remotely or otherwise. No refund of deposit will be made after the 14-day period should the client wish to cancel the booking
Any rescheduling is subject to availability. Take the Lead Training will confirm whether such rescheduling is possible, and no assumption should be made by the Client in that regard.
Should Take the Lead Training be required to cancel a booking for any reason, an alternative option shall be made available to the client. In circumstances where no alternative booking is able to be made the client shall be entitled to a refund of the cost of the booking deposit on request.
VAT is not charged on in-person training services. VAT is charged on Patreon and Vimeo services and the VAT is payable to those companies, not Take the Lead Training.
- Image Release
4.1 Acceptance of these conditions permits Take the Lead Training to publish images of the client’s dog(s).
4.2 Clients may refuse this permission in writing at the time of booking.
- Data Protection
5.1 Take the Lead Training processes personal data strictly in accordance with GDPR.
5.2 Personal data will not be disclosed to third parties except as necessary.
- Limitation of Liability
6.1 Take the Lead Training has appropriate insurance for services provided.
6.2 The client accepts risks associated with their dog(s) interacting with others and accepts training takes place in a public area and therefore must accept full and proper responsibility for their dog.
6.3 Take the Lead Training strongly recommends adequate insurance for the client’s dog(s).
- General Provisions
7.1 Consumer rights are detailed under the Consumer Contracts Regulations 2013.
7.2 Neither party is liable for delays caused by events outside their control.
7.3 Take the Lead Training may assign or subcontract obligations.
- Confidentiality
8.1 Confidential information shall only be disclosed as necessary for service provision.
- Entire Agreement
9.1 This contract represents the full agreement between the parties.
- Variation
10.1 Variations to the contract must be in writing and signed by both parties.
- Severance
11.1 Invalid provisions will be deemed deleted without affecting the remainder of the contract.
- Third-Party Rights
12.1 This contract does not provide third parties any rights to enforce terms.
- Governing Law
13.1 The contract is governed by the law of England & Wales.
- Jurisdiction
14.1 Disputes will be settled exclusively in the Courts of England & Wales.